Preparing for Success
Prioritizing risks to the organization is not a simple proposition. The
Security Risk Management Team must attempt to predict the future by estimating
when and how potential impacts may affect the organization, and it then must
justify those predictions to stakeholders. A common pitfall for many teams is
"hiding" the tasks involved with determining probability and using calculations
to represent probability in terms of percentages or other bottom-line figures to
which they assume Business Owners will more readily respond. But experience in
developing the Microsoft security risk management process has proven that
stakeholders are more likely to accept the Security Risk Management Team's
analyses if the logic is clear during the prioritization process. The process
maintains focus on stakeholder understanding throughout the process. You should
keep the prioritization logic as simple as possible in order to reach consensus
quickly while minimizing misunderstandings. Experience conducting risk
assessments within Microsoft IT and other enterprises shows the following best
practices also help the Security Risk Management Team during the prioritization
process:
- Analyze risks during the data gathering process. Because risk
prioritization can be time intensive, try to anticipate controversial risks
and start the prioritization process as early as possible. This shortcut is
possible because the Security Risk Management Team is the sole owner of the
prioritization process.
- Conduct research to build credibility for estimating probability. Use
past audit reports and consider industry trends and internal security
incidents as appropriate. Revisit stakeholders as needed to learn about the
current controls and awareness of specific risks in their environments.
- Schedule sufficient time in the project to conduct research and perform
analysis of the effectiveness and capabilities of the current control
environment.
- Remind stakeholders that the Security Risk Management Team has the
responsibility of determining probability. The executive sponsor must also
acknowledge this role and support the analysis of the Security Risk
Management Team.
- Communicate risk in business terms. Avoid any tendency to use language
related to fear or technical jargon in the prioritization analysis. The
Security Risk Management Team must communicate risk in terms that the
organization understands while resisting any temptation to exaggerate the
degree of danger.
- Reconcile new risks with previous risks. While creating the summary
level list, incorporate risks from previous assessments. This allows the
Security Risk Management Team to track risks across multiple assessments and
provides an opportunity to update previous risk elements as needed. For
example, if a previous risk was not mitigated due to high mitigation costs,
revisit the probability of the risk occurring and review and reconsider any
changes to the mitigation solution or costs.
Prioritizing Security Risks
The following section explains the process of developing the summary and
detailed level risk lists. It may be helpful to print out the supporting
templates for each process located in the tools section.
Conducting Summary Level Risk Prioritization
The summary level list uses the impact statement produced during the data
gathering process. The impact statement is the first of two inputs in the
summary view. The second input is the probability estimate determined by the
Security Risk Management Team. The following three tasks provide an overview of
the summary level prioritization process:
- Task one — Determine impact value from impact statements
collected in the data gathering process.
- Task two — Estimate the probability of the impact for the summary
level list.
- Task three — Complete the summary level list by combining the
impact and probability values for each risk statement.
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